StartUp
Centralized onboarding hub to help new remote employees start faster and feel connected.
UX Design, UX Research, Independent Project, Figma
UX/UI Designer
2025 | 1 Week
How might I design an onboarding website that feels centralized, seamless, and interactive — giving new hires everything they need in one place, while reducing confusion and downtime?
Research & Discovery
I analyzed three in-depth user interviews to discover the current pain points of the current onboarding experience. I found that users had three main issues:
Key onboarding documents were hard to find → causing delays in starting required tasks.
IT support was difficult to reach → leading to prolonged technical issues and frustration.
New hires felt socially disconnected → making it harder to integrate into company culture.
Why this mattered: These pain points cost the company productivity and slowed down overall team performance. By addressing them, I could improve first-day experiences, build stronger engagement, and help new hires ramp up faster.
Affinity Mapping
User Persona
Initial User Flow
Encompasses the three main functions of the StartUp website. Further iterations of my web design see small changes to improve user experience, i.e. the addition of Profile and Video sections.
Designing & Prototyping
Low-Fidelity Wireframes:
- Built five key pages (Home, Tasks, Company Essentials, IT Support, Your Team) to cover the full onboarding journey from paperwork to team connection.
- Placed training videos and key resources under relevant sections to eliminate guesswork.
- Added a global navigation bar so new hires could access any page instantly, reducing time wasted hunting for links
High-Fidelity Prototype & Style Guide:
- Designed a fully responsive experience so employees could onboard from any device, anywhere.
- Applied consistent colors and typography that aligned with company branding to create a familiar, welcoming look and feel.
- Checked for WCAG compliance to ensure accessibility for all employees from day one.
Outcome